Cookies and Privacy

Cookies and Privacy

Cookies and Privacy

Personal information about visitors to our sites is collected only when knowingly and voluntarily submitted. For example, we may ask you to submit this information (Name, surname, phone number) to provide additional services or to answer your questions or to forward any requests or requests. It is our intention that this policy will protect your personal information and that it will not be treated in any way that is inconsistent with the laws applicable in Luxembourg.

The personal information that visitors submit to our sites is used solely for the purpose for which it is presented or for other secondary purposes that are related to the primary purpose, unless we disclose other uses in this policy. confidentiality on the Internet or at the time of collection.

Copies of correspondence sent from the website containing personal information may be stored as record keeping archives – performance reports only. You should be aware that providing information to a real estate agent through our site will result in the information passed to the real estate agent and your information will then be held and subject to the obligations of the real estate agent’s privacy that could not to comply with this Internet Privacy Policy.

Outside of the place on our website where you have consented to share your personal information or where the disclosure of personal information is disclosed to fulfill the original request, there are special situations where personal information may be disclosed if we have reason to believe that this action is necessary to identify, contact or take legal action against anyone who attempts to harm, or to interfere (intentionally or unintentionally) with our rights or property, users or any other person which could be harmed by these activities. In addition, we may disclose personal information when we believe in good faith that the law requires disclosure.

We may engage third parties to provide you with products or services on our behalf. In these circumstances, we may disclose your personal information to such third parties in order to fulfill your request for products or services.

The use of this website implies full acceptance of the privacy policy detailed below as well as of our conditions of use. ROMEO Immobilière reserves the right to change them at any time, without prior notice and without the obligation to inform its users. In order to remain informed, therefore, users are advised to regularly review these terms of use as well as the privacy policy.

Article 1 – The Data Collected

1- ROMEO Immobilière retains your personal data, such as your family name, first name, address,  telephone number, email address.
Your email address will be recorded if you send us a message or subscribe to our newsletter.
2- This data is strictly confidential and will only be disclosed upon judicial requisition or upon the request of any competent authority.
3- Personal data is indispensable for us if you want us to get in touch with you. Required fields on the forms are marked with a *.
4- Any connection to ROMEOImmobilière via the internet generates an electronic trace which is automatically retained in our databases.
5- ROMEO Immobilière makes every effort to comply with Luxembourg and European legislation (directive 95/46/EC of 24 October 1995) concerning the protection of collected personal data and the protection of privacy.

Article 2 – Purpose of the Data Processing

1- The storage and processing of personal data outlined above meets the following objectives:
* Management of the business relationship;
* Management of customer accounts;
* Creation and management of the databases of customers and prospects;
* Sending out newsletters or business proposals by post or by email;
* Ensure the technical administration of the website.

2- The collected personal data will also be used for the following:
* To allow website owner to contact the user who sends a message via our contact form;
* To communicate your details to the real estate agents or private advertisers that you contact by email, in order that they can contact you again;

3- Your personal data is confidential. We do not disclose it to third parties.
4- The law states that every user has the possibility of requesting that their data be modified, corrected or deleted without charge. Send your request to or by post to ROMEO Immobilière, B.P.: 167 8303 Capellen Luxembourg accompanied by a copy of your identity document. Your request will be processed as quickly as possible.
In the event that you do not wish to receive any newsletters or commercial propositions, you can inform us by telephone, tick the option in the message sent or else inform us by any means of communication at your disposal. An unsubscribe link is included in all newsletters sent by ROMEO Immobilière. By clicking on it, you will be unsubscribed from the entire mailing list related to the theme of the newsletter.

Article 3 – Duration of Personal Data Retention Time

The data is stored in our ad management and  for a period of one year from your last commercial encounter with our  portal and are stored in our historical database for a period of five years in order to meet the legal obligations in this matter.

Article 4 – Data Security

1- ROMEO Immobilière undertakes to take all necessary measures to ensure the security of the data stored and make it inaccessible to unauthorised third parties. To this end, we adopt new technology and update our security criteria accordingly. We cannot, however, fully guarantee that no data will ever be transmitted over the internet.

2- The ROMEO Immobilière website is entirely subject to the https:// protocol which makes it possible to secure the use of the website as well as all the information you may leave there.

Article 5 – Data Processing Manager

1- The general manager of the ROMEO Immobilière website is responsible for all matters relating to the confidentiality and protection of your private data.
If you have any questions, you can send an email to

2- All employees working for ROMEO Immobilière. are bound to respect confidentiality and all personal information to which they may have access.

Article 6 – Cookies

1- ROMEO Immobilière uses the technology of cookies in order to obtain statistics on the audience of its website and the activity of users on the said website.
A cookie is placed on the hard disk of your internet connection device (computer, tablet, mobile, etc.) at every visit you make to any website. Cookies make your navigation of our website easier, allowing you to customise certain parts of the website according to your needs. They are anonymous.
We use  Google Analytics to measure and analyse the way users navigate on our website: number of visits and visitors, number of page views, length of visits, etc. ROMEO Immobilière participates in the CIM internet studies.

2- By using the ROMEO Immobilière website, you consent to the use of cookies as described in these confidentiality conditions, unless you set your browser to not receive them. In this case, be aware that your navigation and use of pur website may be impacted.

3- The cookies are sent to us automatically (unless you block them) during your navigation of our website. They allow the storage in memory of your preferred language for the website, your access code or password, your research criteria, etc. If your internet connection device accepts cookies, this will avoid having to repeat several operations at each of your visits, such as changing the language of the website, for example.

4- They Cookies allow the collection of your navigation data such as the location of a real estate property you visit on the website, the type of the property and transaction, its price, the number of rooms it has, etc.
The main websites/agencies we work with are Google (Analytics, Adwords, Adsense), Criteo and others. We use cookies such as NID, SID, IDE, AID, TAID (and others) that these platforms send us (anonymously) in order to customise the ads that will appear on the websites you visit.

5- A cookie can in no case identify you and is deleted every time you delete your temporary files. You can also ask your browser to refuse any type of cookie. You should be aware, however, that cookies may be necessary to run parts of an online service.
You can directly manage, block or delete your cookies in the preferences of the your internet browser.
Google Chrome :
Mozilla Firefox :
Safari :
Internet Explorer :